Privacy Policy

At Mother's Hut, we value the trust you place in us. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, use our mobile application, or dine at our establishment in Krishnanagar.

1. Information We Collect

When you interact with our platform, we may collect the following information:

• Personal Details: Name, phone number, and email address when you create an account or book a table.
• Order Information: Delivery address, order history, and payment preferences.
• Location Data: For delivery services, we may collect precise GPS location data to ensure accurate and timely delivery.
• Device Information: IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Information

We use the collected data for various purposes, including:

• Processing and delivering your food orders.
• Sending order confirmation and status updates via SMS or Email.
• Managing table reservations and banquet enquiries.
• Improving our menu and services based on your feedback.
• Ensuring security and preventing fraudulent transactions.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with:

• Delivery Partners: To ensure your food reaches your doorstep.
• Payment Processors: To securely handle financial transactions.
• Legal Requirements: If required by Indian law or to protect our legal rights.

4. Security of Your Data

We implement industry-standard security measures to protect your information. Your passwords are encrypted (hashed) in our database, and sensitive transactions are protected via SSL encryption.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information stored in our system. You can manage most of this data through your Account Profile page.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our privacy officer:

Mother's Hut Technologies
NH-12, Bhatjangla, Krishnanagar
Email: privacy@mothershut.com
Phone: +91 90025 25999